Awards

Best Regional Hospital

CHI Memorial is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. 

CHI Memorial is also recognized as ‘high performing’ rating in eleven surgical procedures and chronic conditions evaluated by U.S. News:  colon cancer surgery,  lung cancer surgery, COPD, heart attack, heart failure, heart bypass surgery, abdominal aortic aneurysm repair, knee replacement, hip replacement, kidney failure and stroke.

US News Best Regional Hospital Emblem

Leapfrog Hospital Safety Grade "A"

CHI Memorial received an "A" grade in the spring 2021 Leapfrog Hospital Safety Grade, a national distinction recognizing CHI Memorial's achievements protecting patients from errors, injuries, accidents, and infections. The Leapfrog Hospital Safety Grade assigns an “A,” “B,” “C,” “D,” or “F” grade to all general hospitals across the country and is updated every six months. 

Developed under the guidance of a national Expert Panel, the Leapfrog Hospital Safety Grade uses up to 27 measures of publicly available hospital safety data to assign grades to more than 2,700 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public. Learn more.

Leapfrog Hospital Grade A Spring 2021

5-Star Rating

CHI Memorial has received a five star rating. out of a possible five stars, from the Centers for Medicare and Medicaid Services (CMS). CHI Memorial is one of only three hospital in Tennessee to achieve a five star rating. The most common overall hospital quality star rating is three stars.  Only 13.5 percent of the 4,500 hospitals included in the survey received a five star rating. 

The overall rating shows how well an individual hospital is performing compared to other hospitals in the U.S., on average. CMS includes a variety of the more than 100 measures CMS publicly reports, divided into five measure groups or categories.  Mortality is weighted at 22%, safety at 22%, readmission at 22%, patient experience at 22%, and timely and effective care at 12%. The star rating is designed to help individuals, family members and care givers compare hospitals and easily understand complex quality information. Learn more.  

Best of the Best

For the 13th consecutive year, CHI Memorial has been named Best Hospital in the Chattanooga Times Free Press' Annual Best of the Best Awards. CHI Memorial's Emergency Department was named Best ED for the 12th year. CHI Memorial Pediatric Diagnostic Associates was named Best Pediatrician. Dr. Jeffrey Jump and Dr. Lizelle Jurgens were finalists for Best Physician, CHI Memorial Weight Management Program was a finalist for Best Weight Loss Center and CHI Memorial Convenient Care was a finalist for Best Urgent Care. 

Times Free Press Best of the Best 21 Emblem

Gold Plus Stroke Award

The American Heart Association and American Stroke Association recognized CHI Memorial with the 2021 Get With The Guidelines® - Stroke Gold Plus Quality Achievement Award. The award recognizes the hospital’s commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence. CHI Memorial received two additional awards from the American Heart Association/American Stroke Association - Target: StrokeSM Elite Plus and Target: Type 2 Honor Roll .

Best Walk-in Clinic

CHI Memorial Convenient Care – Cleveland was honored by the Cleveland Daily Banner as Best Walk-in Clinic and CHI Memorial was finalist for best hospital.

Accreditations

The Joint Commission Accreditation

CHI Memorial has earned The Joint Commission's Gold Seal of Approval® for Hospital Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care.  

CIHQ Accreditation

CHI Memorial Hospital Georgia is accredited by the Center for Improvement in Healthcare Quality (CIHQ). 

American College of Surgeons Commission on Cancer Accreditation

In 2021, the Commission on Cancer of the American College of Surgeons granted three-year approval with commendation to the cancer program at CHI Memorial. Approval by the Commission on Cancer is given only to facilities that voluntarily commit to providing the highest level of quality in cancer care. Facilities must undergo a rigorous evaluation process and review of their performance.

Commission on Cancer Accredited Program emblem

Metabolic and Bariatric Surgery Accreditation

CHI Memorial's Weight Management Program is a Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP®) Center.  A bariatric surgical center achieves accreditation following a rigorous review process during which it proves that it can maintain certain physical resources, human resources, and standards of practice. Learn more.

MBSAQIP

Breast Care Accreditations

CHI Memorial MaryEllen Locher Breast Center is accredited by the American College of Radiology (ACR®) and the National Quality Measures for Breast Centers (NQMBC). 

Laboratory Accreditation

CHI Memorial Hospital Chattanooga and Hospital Georgia have been awarded accreditation by the Accreditation Committee of the College of American Pathologists (CAP) based on results of recent on-site inspections as part of the CAP’s Accreditation Programs. This is the gold-standard in laboratory accreditation.

Lung Care Accreditation

CHI Memorial's lung program has been designated as the first Lung Center of Excellence within Catholic Health Initiatives and CommonSpirit Health. This 3-year lung accreditation program was designed to provide the roadmap for creating high quality, comprehensive lung programs and contains 26 standards to meet for accreditation.

Cardiac Rehabilitation Program Certification

CHI Memorial's cardiac rehabilitation program is certfied by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR).  This certification is recognition of CHI Memorial’s commitment to improving the quality of life of patients by enhancing standards of care.  Learn more. 

AACVPR Emblem

Primary Stroke Center Certification

CHI Memorial has earned The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers. CHI Memorial’s stroke program underwent a rigorous onsite review in February. Joint Commission experts evaluated compliance with stroke-related standards and requirements, including program management, the delivery of clinical care and performance improvement.

stroke

Coronary Artery Bypass Graft (CABG) Center of Excellence

CHI Memorial was recognized as a Coronary Artery Bypass Graft (CABG) Center of Excellence for FY20 CHI’s National Cardiovascular Service Line. The recognition program is designed to optimize the care delivery for one of the highest volume, high risk and high cost cardiac procedures. Evaluation standards were selected by the physician members of the Cardiac Surgery Clinical Standards Committee and focused on three domains of care; quality, stewardship, and patient selection. Within each domain, thresholds for the standards were established using national benchmarks primarily from the Society of Thoracic Surgeons STS Registry. Only two other CHI facilities received the designation - St. Joseph Medical Center in Tacoma, Washington and Bethesda North Hospital in Cincinnati, Ohio.