Convenient Care vs. the Emergency Room – How to Choose

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Kayla Johnson, FNP-C, family nurse practitioner, CHI Memorial Convenient Care – Atrium


When you’re sick or have an acute injury, you don’t want to wait for effective care. Because illnesses don’t always occur during regular business hours, you may feel torn between waiting over the weekend or heading to the ER. With CHI Memorial Convenient Care – Atrium, you can get the care you need right away.

Our practice is designed to quickly diagnose and treat many non-life threatening issues including strep throat, allergy symptoms, asthma exacerbations, fevers, headaches, sprains and strains, minor lacerations, urinary tract infections and more.  People experiencing abdominal pain, severe burns, head injuries, chest pain or symptoms of stroke should go directly to the emergency room or call 911.

After your visit or if you don’t have a primary care provider, CHI Memorial’s health care team can connect you with a physician practice for follow up care. What’s more, services are billed as a primary care provider rather than an ER visit, making it a more economical choice for minor health issues.

Emergency rooms are often overcrowded, meaning the wait time for many minor health conditions can be long. A trip to the ER is best reserved for true emergencies. With onsite labs and x-ray capabilities, our practice can assess the problem quickly, provide effective treatment, and help you feel better fast.

You don’t need an appointment at CHI Memorial Convenient Care – Atrium. Walk-ins are welcome! The clinic is open Monday – Friday, 8 a.m. – 8 p.m., Saturday and Sunday 8 a.m. – 5 p.m. and is located at 1949 Gunbarrel Road, Suite 200 Building 1, Chattanooga, TN. Call 495-498-5980 for more information. To learn more about CHI Memorial Convenient Care – Atrium, visit

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Karen Long
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Doctor Talk, CHI Memorial's blog, focuses on health and welness.