CHI Memorial’s Hollie Klug Honored as Health System Pharmacy Technician of the Year


Hollie Klug, CPhT-Adv, CSPT, BCNCPT, pharmacy technician at CHI Memorial, has been recognized by the Tennessee Pharmacists Association (TPA) as the 2023 Pharmacy Technician of the Year.  

As the lead compliance pharmacy technician at CHI Memorial, Klug works to ensure all CHI Memorial facilities are compliant with all regulatory guidelines, efficient, and safe. She created a system-wide site for compounding regulatory compliance documentation, developed training materials for sterile, non-sterile and hazardous compounding, and moved all compounding competency check-offs to an electronic format saving the pharmacy department a significant amount of money by allowing them to move away from their former workflow system. Her work in these areas has been recognized as best practice by Pharmacy Leadership at CommonSpirit Health, CHI Memorial’s parent company.

“Hollie is driven to advance her practice and knowledge, and to share it with others. She is a valuable resource for the pharmacy team both locally and throughout CommonSpirit,” shared Daniel Marsh, PharmD, BCPS, market director of pharmacy, CHI Memorial. “We are thrilled her hard work and dedication has been recognized and celebrated!”

Klug serves on two CHI Memorial system-level compounding committees, chairing one of them. She serves on advisory committees for American Society for Health System Pharmacists (ASHP) and National Pharmacy Technician Association (NPTA). In 2021, Hollie became certified to administer and transport vaccines and has participated in many vaccine clinics helping thousands of people in the community.

Klug is passionate about pharmacy technician career advancement and education. She is a Chattanooga State pharmacy technician program advisory board member and desires to help future technicians on their educational journey. Hollie was the first technician at CHI Memorial to earn her Advanced Certified Pharmacy Technician (CPhT-Adv) certification through Pharmacy Technician Certification Board (PTCB) and has earned more than ten certifications overall. 

Beyond serving her employer with her knowledge and dedication, she is a grant writer and emergency medical responder for the Tri-Community Volunteer Fire Department.