Partners in caring for your patients


CHI Memorial has more than 650 physicians on medical staff. With a diverse assortment of medical specialties and sub-specialties, CHI Memorial is equipped to provide the highest quality health care for the vast majority of our community. Many patients from other areas of the country travel to CHI Memorial to seek treatment from our nationally recognized providers.

Your patients are important to us, and we understand your time is precious. We hope you find this physician communication hub on our website beneficial to your practice. 

COVID-19 resources and updates

EExpanding access to virtual visits for our physicians, APCs, and patients is one of the most important ways we can respond to the public health crisis caused by COVID-19. It is also a critical way that our communities will seek care in the future.

Over the past few months CHI Memorial’s parent corporation, CommonSpirit Health, rapidly expanded the use and adoption of virtual care throughout the Physician Enterprise. Now, as part of an effort to support best practices for the benefit of the communities we serve, a virtual care website ( that is accessible to our independent and network physician community has been launched. 

This website includes a comprehensive set of tools and resources to help independent and network physicians adopt a licensed and HIPAA-compliant Zoom platform. The information and training is presented in multiple learning formats and includes:

  • Interactive and document learning
  • Video training
  • Supplemental resources including AMA quick guide to telemedicine, billing and coding best practices, and more

Visit to learn more. 

Ability to Perform “Ad-Hoc Video Calls”

The Office of Civil Rights (OCR) has issued a waiver for home health agencies during this time to allow for increased utilization of technology to communicate with our patients and families via “Ad-hoc Video Calls”. The following methods of video communication can be used while the waiver is in place. Examples of solutions for “Ad-hoc Video Calls” that are intended to be used on business or personal devices:

  • Apple FaceTime 
  • Google Hangouts Video 
  • Skype (both parties must have the application on their device)

Home Health Face to Face Requirements

Physicians will also be able to meet the CMS Home Health Face to Face Requirements via telephonic visits, telemedicine and/or video calls eliminating the need for an in-office visit.  Who can benefit:

  • At risk, vulnerable patients with co-morbid conditions that need ongoing monitoring (CHF, COPD/pneumonia, diabetes, wound care, CABG or recent surgery)
  • Patients with respiratory symptoms with or without underlying disease
  • COVID-19 tested positive patients

Homebound Status

A patient is considered homebound when it is “medically contraindicated” to for them to leave the home.  

  • An in-home assessment can be performed at no cost to the patient to determine eligibility under Medicare guidelines with a physician order.  
  • If the patient is not homebound or does not have a skill for home health, it is a non-billable visit.

Specially Trained COVID-19 Response Team

VNA CHI Health at Home is your trusted partner to care for your vulnerable, at risk patients in addition to those with respiratory symptoms or those COVID-19 tested positive patients.  We have a specially trained clinical team to manage patients in their homes and prevent readmission to the ED or hospital utilizing CDC and state best practice guidelines.  In addition to in-home visits the following modalities are utilized for between visit monitoring:

  • Telephonic visits
  • Telehealth monitoring with included peripherals: temperature probe, blood pressure cuff, pulse ox, high capacity talking scale and measuring tape
  • Video calls via smartphone or tablet

To Make a Referral – 24 hours a day, 7 days a week

Office: 423-495-8550 | Fax:  423-495-3723

Download a flyer for office staff.

Health at Home Provider Link

Limit in-person interactions and practice social distancing while coordinating care with complete remote access to patient information.

Limit Exposure and Save Time During COVID-19 Crisis
By using Provider Link, you can digitally sign patient orders with one signature and remotely access patient records and progress, thereby reducing unnecessary exposure through face-to-face signatures and fax machines. Your email address is all you need to get started!

Weekly Webinars
Free webinars are available weekly to help physicians learn how to maximize the functionality of Provider Link. This quick, easy program will help you navigate orders awaiting signature, vital sign
alerts, referrals, admissions and discharges within the last 30 days. Work with your local CRE for additional guidance.

Full View Access to Patient Record
Provider Link can give you full access to orders, progress on goals, medications, vital sign statistics and trends, clinical visit notes and more. This virtual tool will help coordinate care while adhering to hospital visitor restrictions, keeping you and your patients safe during the COVID-19 crisis.

For more information, please contact 423.495.8550.

Activity Resource Guide

On behalf of CHI Memorial we want to share an Activity Resource Guide with you. As you and your families navigate through our country’s current situation, you may find yourself with additional time on your hands when you are at home. This guide is a great resource for everyone looking for entertaining, amusing, and meaningful ideas to help fill the time. Thank you for the caring spirit each of you bring to this ministry. And, thanks to our families and community for the support they provide us each day.

Physician e-newsletter

Stay current. Save time. MedNews Plus, a free physician e-newsletter, provides breaking medical news by specialty, plus important CHI Memorial news, with the opportunity for nearly 500 hours of AMA PRA Category 1TM CME credit annually. Courtesy of CHI Memorial. Click the link below to log in or subscribe today.

Subscribers will receive a morning email from CHI Memorial's Chief of Staff, when there is breaking medical news in the specialty(s) to which you subscribe. Subscriptions can be edited at anytime.


Microscope, a journal for physicians published by CHI Memorial Marketing and Communications provides information to help physician navigate patients through illness and disease. Click here to read the latest edition.

Previous editions:

microscope magazine April 2019

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The area’s most experienced cardiologists are ready to take care of you.

CHI Memorial Medical Group has primary care providers and specialists within a 75-mile radius of Chattanooga.

Helpful videos and magazines to share with your patients.

CHI Memorial's free app provides point-to-point wayfinding and an option for verbal directions for navigating CHI Memorial Hospital Chattanooga.