Partners in caring for your patients

Referring patients

CHI Memorial hospital patient intake center

24 hours a day | 7 days a week

Your patient referrals are important to us. To better facilitate this referral process and improve our communication with you, CHI Memorial’s Patient Intake Center will assist with your transfer needs.

The Patient Intake Center is a one-call customer service center, operating 24 hours a day, seven days a week. It assists all parties involved with the transfer of urgent and same-day admissions.

Our goals are to streamline the referral and acceptance process, making it less time consuming and more convenient for everyone. By coordinating a hospital-to-hospital transfer through the Patient Intake Center, physicians are able to gain "real time" knowledge of bed availability at CHI Memorial.

Contact information

(423) 495-2920 (phone)

(423) 495-2FLY (2359) (phone)
1-877-495-2FLY (2359) (toll free)

If you have any concerns with your patient transfer, contact the House Administrator:

(423) 595-4477 (cell)
(423) 655-6018 (pager)

CHI Memorial is happy to offer Order Facilitator, an online tool that allows to you to submit orders for outpatient services for your patients.

CHI Memorial Hospital Chattanooga
(423) 495-7764

CHI Memorial Hospital Hixson


Hamilton Family YMCA

CHI Memorial Hospital Chattanooga

(423) 495-6000 (scheduling)


CHI Memorial Hospital Hixson

(423) 495-7025 (scheduling)


CHI Memorial Ooltewah

(423) 495-7999 (scheduling)


CHI Memorial Hospital Georgia