Virtual Care

Whether you are a new patient or you need to see your regular provider for a non-urgent, medical issue, you can do so from the comfort of your home, via the Zoom app, on your phone or computer. 

Step 1: Call to schedule your visit

Call your physician's office to schedule your virtual clinic visit. When you call, staff will provide you with a Zoom meeting ID. We will answer any questions you might have about downloading the Zoom app. You will also receive an appointment confirmation from your physician with instructions on next steps. 

Step 2: Download the zoom app

Accessing via a mobile device? Download the Zoom Cloud Meetings app from the app store - Apple or Google Play. Accessing via your computer? Download the app by visiting, or you can join the meeting directly by visiting

Step 3: Join the meeting by entering your meeting ID

When it is time for your appointment, open the Zoom app and select "Join a Meeting." Enter the meeting ID we have provided and select an audio option. You will be placed in the virtual waiting room until the provider arrives. Make sure the mic and camera are on as indicated on the bottom of the screen.

What is a video visit

CHI Memorial Medical Group is pleased to offer scheduled video visits for our patients. Watch this video to learn more about what a video visit is and how it can be a convenient option for you to see your doctor. 

Preparing for your video visit

From writing down your medications to downloading zoom, this video covers a few simple things you can do to help get ready for your next video visit. We also demonstrate how to successfully take your vital signs (temperature, heart rate, blood pressure, and weight).

CHI Memorial Medical Group Primary Care

Many CHI Memorial Medical Group phyisicians and providers offer virtual visits.