Patients and visitors

General 

• One designated visitor per patient is welcome during the day, 7 a.m. - 7 p.m. One visitor is welcome to stay overnight from 7 p.m. - 7 a.m. 
  
• One designated visitor may accompany a patient for an outpatient test or procedure. 
• Children under age 14 are not allowed to visit.
• Visitors will be screened upon entry, every time.
• Visitors must wash hands upon entry and wear a loop mask at all times (including when in the patient’s room). Gloves may not be worn by visitors.
• Visitors may exit and reenter the facility via the A and B entrances until 9 p.m. Reentry is not available after those times. 
• Visitors must stay in the patient room, leaving only to obtain food from the cafeteria or Subway. Visitors may not use the lobby areas as lounge areas.

Emergency Department (ED) Visitation

• One designated visitor per patient is welcome. Due to lobby capacity constraints, visitors may be asked to wait outside. 
  
• Patients aged 0 - 17 may have both parents. 
  
• No visitors are permitted while awaiting Covid-19 test results. If test results are positive, no visitors will be permitted. 
  

Intensive Care Units (ICUs)

• One designated visitor is welcome per patient during following visitation hours: 9:30 - 11:30 a.m. and 3 - 5 p.m.  
  
• Please do not arrive prior to visitation hours so that social distancing can be maintained. 
  
• Visitors may not stay in between visitation hours or overnight in waiting room areas.
  

No visitors for positive COVID-19 patients.

End of Life

• Staff will designate a two hour visitation window with family. Two family members, ages 14 and older, will be allowed to visit for one hour, rotating an additional two visitors for the next hour. Visitors under the age of 18 must be accompanied by an adult. General visitation rules apply.
• Visitors may not stay in the waiting room areas between visits.

Entrances for Visitors

• CHI Memorial Hospital Chattanooga
  • Guerry Heart and Vascular Center patient rooms: Entrance A from 5 a.m. to 9 p.m.
  • South tower patient rooms: Entrance B from 4 a.m. to 7 p.m. Mon-Fri; 6:30 a.m. to 7 p.m. Sat-Sun.
  • 4 East patient rooms: Entrance F from 7 a.m. to 5 p.m. 
  • Critical Care Unit patient rooms: Entrance A
  • MICU and CVICU patient rooms: Entrance B
• CHI Memorial Hospital Hixson
  • Main Entrance: Monday - Friday, 7 a.m. - 5 p.m.
  • Emergency Department Outpatient Services: 24/7
• CHI Memorial Hospital Georgia
  • Main Entrance: 6:30 a.m. - 7 p.m.

If you or anyone you are helping, have questions about CHI Memorial Hospitals, you have the right to obtain help in the language spoken without any cost.  To obtain an interpreter, call (423)-595-4477.