Patients and visitors

General Visitation

• One designated visitor per 24 hours is welcome per patient. If during the hospital stay, the designated visitor needs to change to a different person, the patient will notify the nurse. If the patient is unable to identify a visitor, the power of attorney will be responsible for identifying the designated visitor.
• Children under age 14 are not allowed to visit.
• Visitors will be screened upon entry, every time.
• Visitors must wash hands upon entry and wear a loop mask at all times (including when in the patient’s room). Gloves may not be worn by visitors.
• Visitors may exit and reenter the facility via the B entrance until 7 p.m. and A entrance until 9 p.m. Reentry is not available after those times. 
• Visitor must stay in room, leaving only to obtain food from the cafeteria or Subway. Visitors may not use the lobby areas as lounge areas.

Emergency Department (ED)

NO VISITORS FOR EMERGENCY PATIENTS Unless:

• Elderly with needs that require assistance
• A minor child being seen by the physician
• A disabled person with needs that require assistance
• Two visitors are allowed in end of life situations
• No community clergy except for end of life situations
• Visitors must stay in the patient’s room except to obtain meals
• CHI Memorial chaplains and priest are available for spiritual care for patients and visitors daily

Intensive Care Units (ICUs)

• One designated visitor will be welcome per patient following visitation hours: 9:30 a.m. to 11:30 a.m., 3 p.m. to 5 p.m.
• Please do not arrive prior to visitation hours for social distancing.
• Visitors may not stay in between visitation hours or overnight in waiting room areas.

Exceptions

• End of life patients – those patients not expected to survive a hospital stay – 2 visitors will be allowed to rotate every 24 hours and 1 visitor will be allowed to remain overnight. (Max of 3 visitors in 24 hours). (Non-COVID Med/Surg/Tele Units). General visitation rules apply.
• For emergency surgeries and procedures, one visitor may check in after 9 p.m.

Visitors may not accompany patients who are having a non-invasive outpatient test without sedation unless the patient clearly needs assistance due to issues with physical mobility or mental/verbal comprehension.

No visitors for positive COVID-19 patients or those on the PUI COVID pathway.

Entrances for Visitors

CHI Memorial Hospital Chattanooga

• Guerry Heart and Vascular Center patient rooms: Entrance A from 5 a.m. to 9 p.m.
• South tower patient rooms: Entrance B from 4 a.m. to 7 p.m. Mon-Fri; 6:30 a.m. to 7 p.m. Sat-Sun.
• 4 East patient rooms: Entrance F from 7 a.m. to 5 p.m. 
• Critical Care Unit patient rooms: Entrance A
• MICU and CVICU patient rooms: Entrance B

CHI Memorial Hospital Hixson

• Main Entrance: Monday - Friday, 7 a.m. - 5 p.m.
• Emergency Department Outpatient Services: 24/7

CHI Memorial Hospital Georgia

• Main Entrance: 6:30 a.m. - 7 p.m.
• Emergency Department: 24/7

If you or anyone you are helping, have questions about CHI Memorial Hospitals, you have the right to obtain help in the language spoken without any cost.  To obtain an interpreter, call (423)-595-4477.