Thank you for choosing CHI Memorial for your healthcare needs

Patients and visitors

CHI Memorial COVID-19 Pandemic Visitor Policy

Effective Thursday, March 19, 2020, a new visitation policy is in effect.  CHI Memorial is adopting a highly restrictive visitation policy designed to protect our patients and associates.  Please read carefully.

  • No visitors will be allowed in the hospital setting.
  • Outpatient procedures/surgery or outpatient testing: 1 visitor allowed.
  • End-of-life:  1 visitor, 1 minister is allowed, if requested by a designated caregiver.
  • Exceptions will be considered on a case-by-case basis and medical decision-makers will be available by phone.

Greeters will be screening at the designated entrances with a list of basic questions to help ensure that individuals who might spread the virus get the care they need while not exposing patients, staff and other guests.  Until the COVID pandemic has subsided:

  • People with fever, cough, sore throat or other flu-like symptoms are not permitted to visit any area of the hospital.
  • People who have traveled to high-risk areas for COVID-19 or had contact with a person know to be infected with COVID-19 are not permitted to visit any area of the hospital.
  • No children will be permitted to visit our hospital campuses – CHI Memorial Hospital Chattanooga, CHI Memorial Hospital Hixson, and CHI Memorial Hospital Georgia.
  • We respectfully request caregivers stay in the patient’s room the entire time of the visit except to obtain meals.  No congregating in public spaces, lobbies or lounges.

During this time, visitors may want to consider alternative communication options, if available, such as phone, Facetime, Skype, text or email.

We understand this change in policy may be difficult for families, but it is imperative we take additional precautions to keep our patients and community safe during this Global pandemic.  Thank you for your understanding.

Whether you’re visiting for a short time or being cared for as a patient, your stay with us should be as pleasant and comfortable as possible. We believe that the more you know about your hospital stay, the more reassured and confident you’ll feel.

Here you’ll access all the relevant information about the patient experience at CHI Memorial – from your rights as a patient to where visitors can buy gifts and flowers.

ICU Visitation Hours
9:30 a.m. - 11:30 a.m., 3:00 p.m. – 5:00 p.m. & 8:30 p.m. – 11:00 p.m.
For safety reasons, children under the age of 10 are not permitted in the ICU.

St. Anne’s Chapel at CHI Memorial Hospital is open 6:00 a.m. - 6:00 p.m. Mass is celebrated every Tuesday at 12:00 pm at St. Anne’s Chapel.
Christ the Healer Chapel at CHI Memorial Hospital Hixson is open 24 hours a day.

Dining Options
CHI Memorial Hospital Chattanooga Cafeteria
Monday - Friday 6:30 a.m. - 10:30 a.m., 11:00 a.m. - 9:00 p.m.;
Saturday & Sunday 7:00 a.m. - 9:30 a.m., 11:00 a.m. - 6:30 p.m.

CHI Memorial Hospital Hixson Cafeteria
Monday - Friday 7:30 a.m. - 9:30 a.m., 11:15 a.m. - 1:30 p.m.;
Saturday & Sunday 11:30 a.m. - 1:00 p.m.

Subway at CHI Memorial Hospital Chattanooga 
Monday - Sunday 6:30 a.m. – 9:00 p.m.

To help our patients locate buildings, departments and services on each of our hospital campuses, CHI Memorial provides the following guides for viewing and printing. 

CHI Memorial Hospital Hixson

Language assistance communication

If you or anyone you are helping, have questions about CHI Memorial Hospitals, you have the right to obtain help in the language spoken without any cost.  To obtain an interpreter, call (423) 595-4477.

Patient programs

At CHI Memorial, we believe that medical treatment is part of a larger process of healing the mind, body and spirit. That's why we offer our patients a variety of support groups, classes, holistic/healing programs and spiritual programs.

Spend a few hours with others talking about your life during or after cancer treatment. Take a class on how to best manage your diabetes. Enjoy some quiet time in one of our healing gardens. Or gain spiritual and emotional strength by consulting with a chaplain.

Healing the whole you is our goal. To help you get back to the life you love...and the people you inspire by living it.

Pay your hospital bills, view balances, manage payment plans and set up autopay.

MyChart is a patient portal, a web tool to help you manage your healthcare easily and securely.

CHI Memorial's free app provides point-to-point wayfinding and an option for verbal directions for navigating CHI Memorial Hospital Chattanooga.

Find the nearest CHI Memorial location.