Thank you for choosing CHI Memorial for your healthcare needs

Patients and visitors

Visitation Policy - Effective September 27, 2021

 

General 

  • One designated visitor per patient is welcome during the day, 7 a.m. - 7 p.m. One visitor is welcome to stay overnight from 7 p.m. - 7 a.m. 
  • One designated visitor may accompany a patient for an outpatient test or procedure. 
  • Children under age 14 are not allowed to visit.
  • Visitors will be screened upon entry, every time.
  • Visitors must wash hands upon entry and wear a loop mask at all times (including when in the patient’s room). Gloves may not be worn by visitors.
  • Visitors may exit and reenter the facility via the A and B entrances until 9 p.m. Reentry is not available after those times. 
  • Visitors must stay in the patient room, leaving only to obtain food from the cafeteria or Subway. Visitors may not use the lobby areas as lounge areas.

Emergency Department (ED) Visitation

  • One designated visitor per patient is welcome. Due to lobby capacity constraints, visitors may be asked to wait outside. 
  • Patients aged 0 - 17 may have both parents. 
  • No visitors are permitted while awaiting Covid-19 test results. If test results are positive, no visitors will be permitted. 

Intensive Care Units (ICUs)

  • One designated visitor is welcome per patient during following visitation hours: 9:30 - 11:30 a.m. and 3 - 5 p.m.  
  • Please do not arrive prior to visitation hours so that social distancing can be maintained. 
  • Visitors may not stay in between visitation hours or overnight in waiting room areas.

No visitors for positive COVID-19 patients.

End of Life

  • Staff will designate a two hour visitation window with family. Two family members, ages 14 and older, will be allowed to visit for one hour, rotating an additional two visitors for the next hour. Visitors under the age of 18 must be accompanied by an adult. General visitation rules apply.
  • Visitors may not stay in the waiting room areas between visits.

Entrances for Visitors

  • CHI Memorial Hospital Chattanooga
    • Guerry Heart and Vascular Center patient rooms: Entrance A from 5 a.m. to 9 p.m.
    • South tower patient rooms: Entrance B from 4 a.m. to 7 p.m. Mon-Fri; 6:30 a.m. to 7 p.m. Sat-Sun.
    • 4 East patient rooms: Entrance F from 7 a.m. to 5 p.m. 
    • Critical Care Unit patient rooms: Entrance A
    • MICU and CVICU patient rooms: Entrance B
  • CHI Memorial Hospital Hixson
    • Main Entrance: Monday - Friday, 7 a.m. - 5 p.m.
    • Emergency Department Outpatient Services: 24/7
  • CHI Memorial Hospital Georgia
    • Main Entrance: 6:30 a.m. - 7 p.m.

Whether you’re visiting for a short time or being cared for as a patient, your stay with us should be as pleasant and comfortable as possible. We believe that the more you know about your hospital stay, the more reassured and confident you’ll feel.

Chapels
St. Anne’s Chapel at CHI Memorial Hospital is open 6 a.m. - 6 p.m. Mass is celebrated every Monday at 12 pm at St. Anne’s Chapel.
Christ the Healer Chapel at CHI Memorial Hospital Hixson is open 24 hours a day.

Dining Options
CHI Memorial Hospital Chattanooga Cafeteria
Monday - Friday 7 a.m. - 9:30 a.m., 11 a.m. - 3 p.m.

CHI Memorial Hospital Hixson Cafeteria
Monday - Friday 7:30 a.m. - 9:30 a.m., 11:15 a.m. - 1:30 p.m.

Subway at CHI Memorial Hospital Chattanooga 
Monday - Sunday 6:30 a.m. – 9:00 p.m.

To help our patients locate buildings, departments and services on each of our hospital campuses, CHI Memorial provides the following guides for viewing and printing. 

CHI Memorial Hospital Hixson

Language assistance communication

If you or anyone you are helping, have questions about CHI Memorial Hospitals, you have the right to obtain help in the language spoken without any cost.  To obtain an interpreter, call (423)-595-4477.