Thank you for choosing CHI Memorial for your healthcare needs

Patients and visitors

Visitation Policy - Effective June 25, 2021



General & Emergency Department (ED) Visitation

  • Two designated visitors per patient are welcome during the day, 6 a.m. - 8 p.m.  One visitor is welcome to stay overnight from 8 p.m. - 6 a.m. Visitors are not permitted to switch out during the 6 a.m. - 8 p.m. or 8 p.m. - 6 a.m. visitation times.
  • Two designated visitors may accompany a patient for an outpatient test or procedure. 
  • Children under age 14 are not allowed to visit.
  • Visitors will be screened upon entry, every time.
  • Visitors must wash hands upon entry and wear a loop mask at all times (including when in the patient’s room). Gloves may not be worn by visitors.
  • Visitors may exit and reenter the facility via the A and B entrances until 9 p.m.  Reentry is not available after those times. 
  • Visitors must stay in the patient room, leaving only to obtain food from the cafeteria or Subway. Visitors may not use the lobby areas as lounge areas.
  • One visitor per adult patient is welcome during a visit to the emergency room. Patients aged 0 - 17 may have two visitors.

Intensive Care Units (ICUs)

  • Two designated visitors are welcome per patient during following visitation hours: 9:30 - 11:30 a.m. and 3 - 5 p.m.
  • Please do not arrive prior to visitation hours for social distancing.
  • Visitors may not stay in between visitation hours or overnight in waiting room areas.

Exceptions

  • End of life patients in non-COVID Med/Surg/Tele Units – For patients not expected to survive a hospital stay, three visitors will be allowed to rotate every six hours, from 8 a.m. - 2 p.m. and 2 p.m. - 8 p.m., and one visitor will be allowed to remain overnight. General visitation rules apply.
  • End of life patients in CCU/CVICU/IMCU/MICU/SSU -  For patients not expected to survive a hospital stay, two visitors will be allowed to visit for one hour, then rotate an additional two visitors for the next hour. Visitors will not be allowed to remain in the waiting area in between visits.
  • For emergency surgeries and procedures, two visitors may check in after 9 p.m.

No visitors for positive COVID-19 patients or those on the PUI COVID pathway.


Entrances for Visitors

CHI Memorial Hospital Chattanooga

  • Guerry Heart and Vascular Center patient rooms: Entrance A from 5 a.m. to 9 p.m.
  • South tower patient rooms: Entrance B from 4 a.m. to 7 p.m. Mon-Fri; 6:30 a.m. to 7 p.m. Sat-Sun.
  • 4 East patient rooms: Entrance F from 7 a.m. to 5 p.m. 
  • Critical Care Unit patient rooms: Entrance A
  • MICU and CVICU patient rooms: Entrance B

CHI Memorial Hospital Hixson

  • Main Entrance: Monday - Friday, 7 a.m. - 5 p.m.
  • Emergency Department Outpatient Services: 24/7

CHI Memorial Hospital Georgia

  • Main Entrance: 6:30 a.m. - 7 p.m.
  • Emergency Department: 24/7

Whether you’re visiting for a short time or being cared for as a patient, your stay with us should be as pleasant and comfortable as possible. We believe that the more you know about your hospital stay, the more reassured and confident you’ll feel.

ICU Visitation Hours
9:30 a.m. - 11:30 a.m., 3:00 p.m. – 5:00 p.m. & 8:30 p.m. – 11:00 p.m.
For safety reasons, children under the age of 14 are not permitted in the ICU.

Chapels
St. Anne’s Chapel at CHI Memorial Hospital is open 6:00 a.m. - 6:00 p.m. Mass is celebrated every Tuesday at 12:00 pm at St. Anne’s Chapel.
Christ the Healer Chapel at CHI Memorial Hospital Hixson is open 24 hours a day.

Dining Options
CHI Memorial Hospital Chattanooga Cafeteria
Monday - Friday 7:00 a.m. - 9:30 a.m., 11:00 a.m. - 3:00 p.m.
Saturday & Sunday 7:00 a.m. - 9:30 a.m., 11:00 a.m. - 6:30 p.m.

CHI Memorial Hospital Hixson Cafeteria
Monday - Friday 7:30 a.m. - 9:30 a.m., 11:15 a.m. - 1:30 p.m.;
Saturday & Sunday 11:30 a.m. - 1:00 p.m.

Subway at CHI Memorial Hospital Chattanooga 
Monday - Sunday 6:30 a.m. – 9:00 p.m.

To help our patients locate buildings, departments and services on each of our hospital campuses, CHI Memorial provides the following guides for viewing and printing. 

CHI Memorial Hospital Hixson

Language assistance communication

If you or anyone you are helping, have questions about CHI Memorial Hospitals, you have the right to obtain help in the language spoken without any cost.  To obtain an interpreter, call (423)-595-4477.