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Patients and visitors

Visitation Policy - Effective September 15, 2022


Patients shall be informed of visitation rights upon admission. Patients can opt in or out of visitation at any time. 

General requirements for all visitors

  • To decrease the spread of infectious diseases, isolation signs on the patient's door will instruct visitors to any necessary precautions. Nursing staff is responsible for instructing visitors to the appropriate isolation procedures. 
  • Frequent hand hygiene is requested. 
  • Social distancing when possible. 
  • Visitors, age 14 and 17, must be accompanied by an adult. 
  • No visitors under age of 14 will be allowed. 
  • No visitor age 14-17 can be left alone or left with only a patient in a hospital bed at any time. 
  • Visitors will not be permitted to wait in the waiting room areas between visits. 
  • Visits by the patient's clergy do not count toward the visit limit. 
  • No photography or videography allowed. 
  • Critical Care waiting rooms will only be open during visiting hours and visitors may not remain overnight. 
  • Contact House Administrator for any extenuating circumstances. 

Due to the community spread of Coronavirus Disease (COVID-19), considerations may be made for the safety of staff, patients, and visitors resulting in modifying visitation, except when medically necessary or essential to the care of the patient. Based on the community's positivity rate, changes to visitation may be necessitated and will be communicated. 

Med-Surg/Tele: 

  • Two visitors at a time. Visitors may swap/rotate, if necessary. 
  • One visitor, age 18 and older, will be allowed to stay overnight, but there will be no re-entry to the facility allowed after 9:00 p.m., except in the case of an emergent change in patient status. 

Med-Surg/Tele End-of-Life:

  • Two visitors at a time will be allowed to visit in rotation. 

Critical Care-CCU/CVICU/IMCU/MICU/SSU: 

  • Visitation times are from 9:30 -11:30 a.m. & 3 -5 p.m. 
  • Two visitors at a time. Visitors may swap, if necessary.

Critical Care-CCU/CVICU/IMCU/MICU/SSU End-of-Life: 

  • Two visitors at a time will be allowed to visit in rotation.
  • Critical Care waiting rooms will only be open during visiting hours. 

Outpatient Testing/Procedures: 

  • Patients entering for outpatient testing and procedures may bring up to two visitors. 

Surgical/Endoscopy/Other Procedural Areas: 

  • Patients entering for surgical/endoscopy or interventional procedures may bring up to two visitors. 
  • In case of an emergency, visitors can be permitted after hours and enter thru ED. 

Emergency Department: 

  • Two visitors will be allowed for adult patients, subject to waiting room capacity. 
  • Patients, ages 0-17 years, may have two visitors 
  • If a patient comes for treatment with visitor(s) under age 18 and no other adult, they will all be allowed to enter the ED so the patient may receive treatment / MSE

Physician Office Visits: 

  • One visitor, age 14 and older. 

Definitions:

  • Patient Designated Visitor: individuals chosen or designated by the patient to be present with the patient or visit him or her to provide the patient with emotional support during the course of stay. (TJC RI.01.01.01 EP 28) 

    The following may be forms of proof an advance directive naming the individual support person, approved visitor or designated decision maker; shared residence; shared ownership of a property or business; financial interdependence; marital/relationship status; existence of a legal relationship recognized in any jurisdiction; and acknowledgment of a committed relationship (i.e., an affidavit). This list of proof and documentation is not intended to be exhaustive of all potential sources of information regarding proof of a relationship to allow patient visitation or support person preferences. 
  • Legal Guardian/Legal Representative: a designated individual to make health care decisions for the patient under circumstances outlined in specified circumstances as outlined in Surrogate Consent (RI-03205) and TN Standard for Hospitals 1200 08-01 (16). 

 

 

Whether you’re visiting for a short time or being cared for as a patient, your stay with us should be as pleasant and comfortable as possible. We believe that the more you know about your hospital stay, the more reassured and confident you’ll feel.

Chapels

  • St. Anne’s Chapel at CHI Memorial Hospital is open 6 a.m. - 6 p.m. Mass is celebrated every Monday at 12 pm at St. Anne’s Chapel.
  • Christ the Healer Chapel at CHI Memorial Hospital Hixson is open 24 hours a day.

Dining Options

  • CHI Memorial Hospital Chattanooga Cafeteria, Monday - Friday 7 a.m. - 9:30 a.m., 11 a.m. - 3 p.m.
  • CHI Memorial Hospital Hixson Cafeteria, Monday - Friday 7:30 a.m. - 9:30 a.m., 11:15 a.m. - 1:30 p.m.
  • Subway at CHI Memorial Hospital Chattanooga, Monday - Sunday 6:30 a.m. – 9 p.m.

CHI Memorial Hospital Chattanooga

CHI Memorial Hospital Hixson