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Thank you for choosing CHI Memorial for your healthcare needs

Patients and visitors

Whether you’re visiting for a short time or being cared for as a patient, your stay with us should be as pleasant and comfortable as possible. We believe that the more you know about your hospital stay, the more reassured and confident you’ll feel.

Here you’ll access all the relevant information about the patient experience at CHI Memorial – from your rights as a patient to where visitors can buy gifts and flowers.

ICU Visitation Hours
9:30 a.m. - 11:30 a.m., 3:00 p.m. – 5:00 p.m. & 8:30 p.m. – 11:00 p.m.
For safety reasons, children under the age of 10 are not permitted in the ICU.

Chapels
St. Anne’s Chapel at CHI Memorial Hospital is open 6:00 a.m. - 6:00 p.m. Mass is celebrated every Tuesday at 12:00 pm at St. Anne’s Chapel.
Christ the Healer Chapel at CHI Memorial Hospital Hixson is open 24 hours a day.

Dining Options
CHI Memorial Hospital Chattanooga Cafeteria
Monday - Friday 6:30 a.m. - 10:30 a.m., 11:00 a.m. - 9:00 p.m.;
Saturday & Sunday 7:00 a.m. - 9:30 a.m., 11:00 a.m. - 6:30 p.m.

CHI Memorial Hospital Hixson Cafeteria
Monday - Friday 7:30 a.m. - 9:30 a.m., 11:15 a.m. - 1:30 p.m.;
Saturday & Sunday 11:30 a.m. - 1:00 p.m.

Subway at CHI Memorial Hospital Chattanooga 
Monday - Sunday 6:30 a.m. – 9:00 p.m.

To help our patients locate buildings, departments and services on each of our hospital campuses, CHI Memorial provides the following guides for viewing and printing. 

CHI Memorial Hospital Chattanooga

CHI Memorial Hospital Hixson

Language assistance communication

If you or anyone you are helping, have questions about CHI Memorial Hospitals, you have the right to obtain help in the language spoken without any cost.  To obtain an interpreter, call (423) 595-4477.

Patient programs

At CHI Memorial, we believe that medical treatment is part of a larger process of healing the mind, body and spirit. That's why we offer our patients a variety of support groups, classes, holistic/healing programs and spiritual programs.

Spend a few hours with others talking about your life during or after cancer treatment. Take a class on how to best manage your diabetes. Enjoy some quiet time in one of our healing gardens. Or gain spiritual and emotional strength by consulting with a chaplain.

Healing the whole you is our goal. To help you get back to the life you love...and the people you inspire by living it.


Pay your hospital bills, view balances, manage payment plans and set up autopay.



My OneCare is a patient portal, a web tool to help you manage your healthcare easily and securely.



CHI Memorial's free app provides point-to-point wayfinding and an option for verbal directions for navigating CHI Memorial Hospital Chattanooga.



Find the nearest CHI Memorial location.