Please arrive early - New patients will need to arrive 30 minutes early, and established patients 15 minutes early, to their appointment. This gives us time to enter your information in the system and have you ready for your appointment on time.
Late arrival for appointments - If you arrive more than 15 minutes after your scheduled appointment time you could be asked to reschedule, or be worked in, which could result in a wait time.
Update your personal information - Please bring your insurance cards, driver’s license and any documentation regarding change of legal name. Ensure address, e-mail, phone number, and emergency contact are up to date. This information is used for appointment reminders, lab results, and for invitation to our patient portal.
After hours - Only urgent issues will be addressed after hours. If a telephone visit is done there will be a fee for the service. Please make an appointment for routine medical concerns during normal office hours.
No shows and last minute cancellations - We ask that you call at least 24 to 48 hours in advanced to cancel. No shows may be charged a fee.
Questions for the provider - Please review your list of questions and ensure all the questions you have were addressed during your visit.
Prior Authorization, FMLA, Disability or other legal forms - Bring your insurance company’s Prior Authorization form with you to all appointments. Bring FMLA, disability or medical supply forms with you during your next appointment. Please allow 72 hours after the appointment to complete the forms and arrange for pickup of all forms. In the event of a denial for prior authorization for a procedure, medication, or etc., please contact your insurance company for additional information.