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Network S Updates for CHI Memorial Patients

Unfortunately, in early May, BlueCross BlueShield of Tennessee (BCBST) announced their decision to remove CHI Memorial from Network S effective July 1, 2024.

OPTIONS TO REMAIN WITH CHI MEMORIAL AND ITS PHYSICIANS:

The best option for Network S patients to remain with CHI Memorial and its physicians is to switch to a plan that includes CHI Memorial. These options include the following:

  • Cigna Local Plus which is the other competitive narrow network product in the community
  • BCBST Network P which is a broad network
  • View insurance plans offered that include CHI Memorial 

In many situations, employers may add these options to their insurance offerings as soon as July 1. Patients should discuss these options with their employer and employers should discuss these options with their broker.

We will be working diligently with each Network S patient and with their related employers to help find an option that allows them to remain with CHI Memorial and its physicians.

CONTINUITY OF CARE OPTION

Some patients undergoing treatment for certain conditions may be able to continue receiving care at in-network rates for a period of time after July 1, 2024, through a Continuity of Care benefit. CHI Memorial physicians will assist patients in completing and submitting the Continuity of Care form. The Continuity of Care form can be found here

Please complete your portion with your Chattanooga Heart Institute or CHI Memorial Medical Group physician and then submit the form to BCBST. BCBST makes the final determination about eligibility for Continuity of Care benefits.

EMERGENCY CARE COVERAGE

Please remember, emergency care is always covered in-network. Insurance companies are legally required to cover true emergency department care at an in-network benefit level.