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CHI Memorial Internal Medicine Associates - Chattanooga

Accepting New Patients

725 Glenwood Drive, Suite E-788, Chattanooga, TN 37404
(423) 495-3940

Office hours: Monday - Friday:  7:30 a.m. - 4:30 p.m.

Liezelle Jurgens, MD, Brent Meadows, DO, Julie Munson-Jackson, MD, and Susie Lynch, FNP-C, are primary care providers. Dr. Jurgens, Dr. Meadows and Dr. Munson-Jackson are accepting new patients age 18 and older. To schedule an appointment, call (423) 495-3940.

Our Team

Dr. Liezelle Jurgens

Internal Medicine Specialist

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Dr. K. Brent Meadows

Family Medicine Specialist

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Dr. Julie Munson-Jackson

Family Medicine Specialist

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Susan Lynch

Family Nurse Practitioner

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Online Check In

Did you know that our practice allows you to check in online ahead of time? You can confirm your appointment via text message or email, and check in online prior to your visit. You can also check in on your own device when you arrive. Ask us about using mobile registration to make your next visit simpler and faster!

We are partnering with Phreesia to help you save time registering for your appointment. Use mobile check-in to register from any smartphone, tablet or computer from the privacy of your own home. Checking in on your device saves you time and ensures your information is always up to date!

Patient Portal

We care about our patients. Our goal is to provide you and your family with the best experience possible when interacting with our practice. We understand that it is not always possible to visit the clinic, leave message, wait on the phone, or update your personal health information. By offering online access to your health information we look forward to simplifying your healthcare experience.

Welcome to Our Practice

Thank you for choosing and entrusting us with your health care. Our goal is to make your experience here with us a pleasant one. In order to help meet this goal, we have listed some helpful tips to benefit you as well as to help our practice operate as efficiently as possible. We ask that you choose a primary care provider to partner with from our practice. We monitor our services with patient surveys through Press Gainey. Please take advantage of this survey when you are contacted. We want to know how we are doing and improve in areas so we may continue to serve you at the highest level. If you have concerns, please let our manager know. 

We are open Monday through Friday 7:30 a.m. 4 p.m. with extended hours from 4 p.m. to 5 p.m. based on patient need.  We are closed for all major holidays. Please arrive 15 minutes early to register and bring your insurance card and photo ID to every appointment. We strive to file your information correctly, and we check your insurance at every visit for your protection. Your time is very important to us, and we strive to have little to no wait time for you. We also ask for a courteous cancellation call from you if you have an instance you can’t keep your appointment. This will allow other patients the opportunity for access if they have a need. We reserve the right to charge for appointments that are not cancelled 24 hours before the appointment. This is to maximize our provider’s schedules and help as many patients as possible to have access to our providers. Multiple missed appointments can result in dismissal from our practice. Phone calls are answered weekdays from 8:00 a.m. to 4:00 p.m. The phones are answered by our CHI Memorial Answering Service from 4 p.m. to 8 a.m. weekdays and all weekends. The answering service can reach the on-call provider for patient access after-hours. Please use this service for incidents that can not wait until the office is open. 

We do not fill narcotics for continuous use. We require our patients see a specialist (pain management) for these medications. We ask you to bring all medications with you to your visit. Please obtain ALL REFILLS for maintenance medications at the time of your physical to ensure you have your medications timely. Should you have a rare occasion to need a refill you may call the nurse and request a non-narcotic refill. We will not fill ANY narcotics after hours. Calls left after 3 p.m. may be handled the next business day. We want to be responsive to your needs and will handle all matters.

If you have lab or test results pending, it is not necessary for you to call our office unless the provider has asked you to do so. Results will be available on your patient portal after they are reviewed by your physician. If the physician feels that it is necessary to speak with you about your test result the provider or CMA will call you with recommendations. Please make sure we have your correct phone number on file in order to reach you. 

If your insurance requires a referral before you visit another physician, please request this referral in advance. The process of obtaining the authorization from your insurance company may require up to three working days. We want to assist you in any way we can. Our referral department works hard to get you specialist appointments and testing as quickly as possible. If you have special requests such as locations, times, dates or specific provider requests, please let your physician know so when they order your referral, they can order specifically to meet your need or request. 

All insurance copays, coinsurance or deductibles are required at the time of service. Please be prepared to take care of this after services are rendered and your check-out. We strive to keep costs down and provide quality care for you. Please always notify our receptionist of any changes to your address, phone number and insurance information to ensure we reach you with important medical information, file your insurance claims correctly and avoid extra costs and concerns with billing for you. 

For billing questions, please call (833) 513-3909.

CHI Memorial Internal Medicine Associates - Chattanooga

725 Glenwood Drive, Suite E-788, Chattanooga, TN 37404
CHI Memorial Missionary Ridge Medical Tower